This post is also available in: 简体中文 (Chinese (Simplified))

Singapore’s Security Industry Digital Plan

The Security Industry Digital Plan (IDP) was initiated as part of ongoing efforts by the government to help small and medium enterprises (SMEs) adopt more digital technologies and encourage digital transformation.

 

Security Industry IDP Digital Roadmap

All IDPs contain a Digital Roadmap which provides a 3-stage guide on digital solutions for SMEs.

Stage 1: Getting the Digital Economy Ready

The first stage will digitalise surveillance measures and reduce manpower-intensive procedures while helping to ease resource constraints.

Examples of such measures include:

• Mobile-enabled Patrol & Incident Management (provides location tracking, digital intruder alert system and panic button)
• Automated Visitor Management (for facilities that require visitor registration)
• Onsite Surveillance & Analytics
• Real-time Monitoring System

Stage 2: Growing in the Digital Economy

The second stage provides digital service integration which enables service portability and enhances the speed and quality of response tactics.

Examples include:

• Clustered Security Guarding
• Risk/Threat Prediction & Detection
• Wearable Security Technology

Stage 3: Leaping Ahead

The third stage makes use of advanced technology to exploit opportunities and maximise business value.

Such technology includes:

• Surveillance Robots
• VR/AR for Security Training
• Security Collaboration Platform

 

Digital Roadmap for Skills and Training

As the Security Industry expands and progresses, the digital skills required to follow suit.

Security employees will need to up-skill to deal with heightened threats and keep up with digitalisation to optimise resources. The best thing to do is to prepare early and provide relevant training.

IDPs outline two types of courses for basic and advanced users, respectively:

1. Basic Courses

These are required for all users as they cover essential foundations to improve digital literacy and awareness. Such courses will be for security roles that require digital light use, such as using simple mobile applications.

Examples of courses include:

• Security & Digital Literacy
• Visitor Management System
• Mobile Patrol & Incident Management
• Wearable Security Technology

2. Advanced Courses

These are recommended for users in security supervisory or managerial roles who want to attain high proficiency in digital skills to manage overall security operations.

Examples of such courses for the Security Industry include:

• Understanding Cyber Risk Assessment and Management
• Introduction to Data Science
• Robotics Integration
•  Design Thinking: A Strategy for Idea Generating and Problem Solving

 

Additional Support

SMEs are also provided with additional help through primary advisory or specialist consultancy services through SME Centres and SME Digital Tech Hubs. Resources available include self-assessment checklists for digital readiness, consultation to provide digital advisory or project management information, and more.