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Singapore’s Logistics Industry Digital Plan

The Logistics Industry Digital Plan (IDP) was initiated by the government as part of ongoing strategic plans to help small and medium enterprises (SMEs) adopt more digital technologies and encourage digital transformation.  


Singapore’s Logistics Industry Digital PlanLogistics Industry IDP Digital Roadmap

All IDPs contain a Digital Roadmap which provides a 3-stage guide on digital solutions for SMEs.

Stage 1: Getting the Digital Economy Ready

The first stage identifies ready-to-go digital solutions to help SMEs in the Logistics Industry to streamline business processes and boost efficiency. Integrated solutions will help digitalise business operations while optimising existing resources.

Examples of such solutions include:

  • Integrated fleet management
  • Driver behaviour management
  • Route optimisation
  • Warehouse Management

Stage 2: Growing in the Digital Economy

The second stage provides more advanced digital solutions that companies to digitally connect with business partners within the industry’s ecosystem or in the same value chain. This improves business collaborations and allows for more comprehensive service offerings through resource and demand aggregation.

Examples include:

  • B2B e-Payment
  • B2B trade facilitation platforms
  • Federated lockers network integration

Stage 3: Leaping Ahead

The third stage outlines digital solutions that maximise a company’s resource value with advanced automation technologies. This involves the harnessing information from aggregated data and making more well-informed business decisions.

Examples of advanced technologies include:

  • Unmanned warehouse operations (which uses automated robots)
  • Automated guided vehicles
  • Predictive distribution management


Digital Roadmap for Skills and Training

As the Logistics Industry continues to grow and progress, there will also be an increase of demand for digital skills relevant to the industry. Employees will need to be trained and up-skilled to keep up with digitalisation and it is best to prepare early

The IDPs outline two types of courses for basic and advanced users respectively:

  1. Basic CoursesThese are required for tech-lite users as they cover important foundations to improve digital literacy and awareness. Important subjects to cover for the Logistics Industry will involve support and operations functions and examples of job roles that will require basic courses include inventory assistants and logistics coordinators.
  2. Advanced CoursesThese are recommended for users who want to attain high proficiency in digital skills. Examples of roles that will require such advanced courses include IT business solutions managers, and Chief Executive Officers (CEOs).

Singapore’s Logistics Industry Digital Plan


Additional Support

SMEs are also provided with additional help through basic advisory or specialist consultancy services through SME Centres and SME Digital Tech Hubs. Resources available include self-assessment checklists for digital readiness, consultation to provide digital advisory or project management information, and more.