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SingPass Registration and Office Counter – Singaporean, PR & Passholders Must Know

SingPass Registration and Office CounterSingapore Personal Access or SingPass is an entryway to hundreds of digital services offered by over 60 government agencies such as the Accounting Authority of Singapore (ACRA), the Inland Revenue Authority of Singapore, and the Central Provident Fund Board, enabling users to only have to remember one password when connecting and transacting with the Government. Click here for SingPass Registration, Singpass Office and Singpass Counter locations.


Who Can Apply

The following groups of users who are 15 years and older are eligible to SingPass registration;

(a) Singapore Citizen and Permanent Resident

(b) Passholders (Employment Pass and Personalised Employment Pass, EntrePass, S-Pass, Dependant Pass, Long Term Visit Pass-Plus)

(c) Selected Work Permit Holders who require SingPass authentication to perform e-Service transactions.


How to Do SingPass Registration

When applying for SingPass, visit their online portal at and click ‘Register for SingPass’. Next, check your eligibility for SingPass and if your address stated on your NRIC/FIN card is correct. Make sure you read and agree to the Terms of Use before clicking ‘Register Now’.

Then, provide your details and enter the verification code which you will receive via SMS.  Once you complete entering your details, you can submit the form.  Now, you can wait for your SingPass password which will be mailed to your registered address. If you have a Singapore address, you should receive within five working days.


How to Set Up Our SingPass Account

Now that you have registered for SingPass, you can set up your SingPass account via the SingPass Mobile App or the SingPass website.

Sign up via SingPass Mobile App

Upon receiving the PIN Mailer, you can set up your SingPass account and SingPass Mobile app. Visit the App Store and download ‘SingPass Mobile’.  Make sure the developer is ‘Government Technology Agency’ before downloading the app. Once you have read the Terms of Use and Privacy statement, you can launch the app. Tap ‘Okay’ to proceed to set up your SingPass Mobile app. You will then receive a message to allow SingPass Mobile to send you notifications.

Proceed by logging into your SingPass account with your SingPass ID and the one-time password found in the PIN Mailer that was sent to your registered address. Log in to your SingPass account with your SingPass ID and the OTP password found in the PIN Mailer that was sent to your registered address and create your SingaPass password. Once the app verifies your identity, you can create your 6-digit passcode for you to verify your identity when using SingPass Mobile. Your SingPass Mobile app is now ready for use!


SingPass Registration and Office Counter


Sign up via SingPass website.

When setting up your SingaPass account via SingPass website, you must log in with your SingPass ID and password. SingPass will notify you when there are changes made to your account details. Select your preferred mode,  and click ‘Next’. Enter the One-Time Password sent to your mobile number (and email address) to verify that your contact details are correct. Create your new SingPass password, then click ‘Next’. You have successfully updated your SingPass account!

For more help to SingPass registration, please visit Singpass Office and Singpass Counter.